Analytics Dashboards in Brevo: How to Read Reports & Improve Decisions

Brevo analytics dashboards are one of the most overlooked — yet most powerful — parts of the platform. Most marketers only glance at opens and clicks, but Brevo actually gives you deep insights into deliverability, engagement, behavior, lifecycle progression, and revenue contribution. When you know how to interpret these dashboards correctly, every campaign becomes smarter, every automation becomes sharper, and overall performance improves with fewer experiments.

Key Tip: Don’t track everything — track what moves revenue. Focus on delivery, clicks, conversions, and automation completion rates.

Why Understanding Brevo Analytics Actually Matters

Brevo isn’t just an email sender; it’s a customer data and lifecycle engine. Its analytics dashboards connect everything: campaigns, automations, SMS, web push, forms, lead scoring, and audience segments. If you can understand the story the dashboard is telling you, you can fix weaknesses and double down on what’s producing results.

In simple words:Brevo dashboards remove guesswork and replace it with clarity.

Understanding the Main Analytics Areas in Brevo

Brevo offers four major analytics views that matter for beginners, intermediate marketers, and pro automation builders.

Let’s go deep into each one and decode what the numbers really mean.

1. Brevo Campaign Reports — How to Read the Metrics

Every campaign report in Brevo gives you the same core numbers: Open rate, click rate, deliverability, bounces, complaints, and unsubscribes. But beginners make a mistake: they read the numbers, not the relationships between numbers.

Open Rate (OR)

What OR actually tells you: Your subject line + preheader + sender name quality.

Click-Through Rate (CTR)

CTR reveals: Email content quality, offer clarity, and reader motivation.

Bounce Rate

If bounce rate increases from 0.3% to 1%+, you have a list hygiene or deliverability issue starting.

Unsubscribe Rate

High unsubscribes mean your audience expectations are misaligned with your messaging or frequency.

Complaint Rate

Even 0.1% is dangerous. Complaints damage your domain reputation instantly.

The real insight:Always compare campaigns, not individual results. Your dashboard becomes powerful when trends begin to emerge.

2. Automation Reports — Where the Real Money Comes From

Brevo automation analytics show completion rates, drop-off points, and branch-level visibility. This is gold because automation should be your highest ROI channel.

Key metrics to watch:

A good automation sequence has:80–95% step completion rates and goal competition above 20%.

If your numbers fall below this, the dashboard is telling you something is broken.

3. Contact Insights & Segment Quality — The Hidden Dashboard Most Ignore

Brevo gives you powerful audience analytics under Lists → Contacts → Engagement. This dashboard helps you identify which users are active, inactive, slipping, or dead leads.

Key insights:

If your inactive segment grows faster than your active segment → your content strategy needs a rework.

4. Deliverability Dashboard — The Lifeline of Your Email Performance

Brevo’s deliverability dashboard tracks infrastructure health:

This is the most important dashboard if you’re sending high volume. A sudden spike in soft bounces means your new content is triggering spam filters or your list is decaying.

Core Metrics Explained in Plain English

1. Delivery Rate

If this drops below 98%, you’re losing inbox placement.

2. Open Rate

Healthy average: 22%–35% depending on industry.

3. Click Rate

Healthy average: 2%–5%

4. Hard Bounces

Should be under 0.4%. Anything above means list hygiene issues.

5. Spam Complaints

Should ALWAYS be below 0.05%.

How to Use Analytics Data to Improve Your Campaign Strategy

Now let’s convert dashboard insights into practical improvements:

Your dashboard is always giving you signals. Ignoring those signals = losing revenue.

Use Cases: How Real Businesses Use Brevo Analytics

1. E-commerce Brand

2. SaaS Business

3. Coaching / Info Business

Brevo Pricing Table (Clean & Simple)

PlanBest ForKey Analytics Features
Free / StarterNew marketersBasic reports
BusinessGrowing brandsA/B testing + better KPIs
Brevo PlusScaling teamsAdvanced dashboards + automation analytics

Pros & Cons of Using Brevo Analytics

Pros

Cons

Final Verdict

Brevo’s analytics dashboards are complete, accurate, and practical. They don’t overwhelm you with vanity metrics — they show real signals you can act on.

If you understand how to interpret the numbers, every part of your marketing improves: content, segmentation, automations, lifecycle flows, and retention.

Your Brand Recommendation

Based on industry performance benchmarks and real-world results, our recommendation is simple:

Check dashboards weekly, optimize monthly.This rhythm keeps campaigns healthy and prevents deliverability crashes.

Need Brevo Analytics Setup Help?

If you want your analytics configured properly, dashboard KPIs defined, and reporting automated across campaigns + automations, reach out anytime.